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How rajabets2 Handles Your Personal Data

At rajabets2, we treat your personal data with the same care we put into every part of your account experience — collected only for clear purposes, stored securely…

No data sold to third partiesEncrypted account storageRight to access your dataIndia-specific data handlingClear opt-out paths
rajabets2 How rajabets2 Handles Your Personal Data
PRIVACY CONTACT PATHS

Reach Us About Your Data

Email Privacy Team Send a written data request or deletion query to our dedicated privacy address. We aim to acknowledge your email within 48 hours and provide a full response within 14 working days of receiving it.
Live Chat Support Our live chat operates around the clock. Raise a privacy concern directly and an agent will escalate it to the data team on your behalf, creating a logged ticket so you can track progress at any time.
In-Account Request Form Log into your rajabets2 account, head to the Account Settings section, and use the Privacy Request form to submit data access or correction requests without needing to contact us separately.
HOW WE PROTECT YOU

Data Handling, Cookies and Account Security

Every measure described here reflects the actual systems running behind your rajabets2 account — not aspirational language. We use AES-256 encryption for stored personal records, TLS 1.

Cookie Policy

We use strictly necessary cookies to keep your session active and preference cookies to remember your language and display settings. Analytics cookies are only placed after you accept them via the cookie banner shown on your first visit.

Account Security Layer

Two-step verification is available for all accounts. If a login attempt comes from a new device or unfamiliar location, we send a one-time code to your registered mobile number before granting access — no extra setup needed on your end.

Data Retention Schedule

Account records are kept for as long as your account remains active plus a defined period required by our internal compliance framework. Once that window closes, personal identifiers are deleted or anonymised from our systems.

Third-Party Processors

Payment processors handling UPI, Paytm, and PhonePe transactions receive only the minimum data needed to complete a transfer. We do not permit these partners to use your data for their own marketing or profiling purposes.

Data Access and Correction

You can request a copy of the personal data we hold about you at any time. If any detail is inaccurate, submit a correction request through your account settings and we will update our records within 10 working days.

Policy Change Notification

When we update this privacy policy in a material way, we display a notice on the login page and send an email to your registered address at least 14 days before the change takes effect, so you have time to review it.

Your Privacy Questions, Addressed Directly

The questions below cover the data situations our account holders ask about most — from what gets stored when you deposit via UPI to how you can ask us to delete your account entirely. If your question is not here, our live chat team can raise a formal privacy ticket on your behalf.

We retain a transaction reference and timestamp for audit purposes, but we do not store your full UPI handle or Paytm credentials on our servers. Payment processing is handled by PCI-compliant gateways that operate their own secure vaults.

Yes. Log into your account, go to Account Settings, and submit a Data Access Request. We will compile and send a structured copy of your personal records to your registered email address within 14 working days of receiving the request.

Submit a deletion request via the In-Account Privacy Request form or email our privacy team directly. We will remove or anonymise your identifiable records after confirming your identity and completing any legally required retention window.

We place session cookies automatically to keep you logged in. Preference and analytics cookies are optional — you choose them via the consent banner. You can change your cookie choices at any time through the Cookie Settings link in the site footer.

No. We do not sell, rent, or license your personal data to advertising networks or marketing companies. Data shared with third-party processors — such as payment gateways for UPI and PhonePe — is limited strictly to what those services need to function.

After account closure, we retain records for the period required by our internal compliance framework. Once that period ends, personal identifiers are permanently deleted or anonymised so they can no longer be linked back to you.

We notify you via email and a login-page notice at least 14 days before any material change takes effect. You can review the updated policy and, where local law permits, choose to close your account if you do not agree with the changes.